Shipping policy
Shipping Policy
We are committed to delivering your order safely, quickly, and reliably.
Order Processing
Orders are usually processed and dispatched within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Once dispatched, orders are generally delivered within 3–7 business days, depending on the delivery location and courier availability.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. Any applicable free-shipping offers will be clearly mentioned on the website.
Order Tracking
Once your order has been shipped, you will receive a confirmation message or email containing your tracking details, where available. You can use the tracking information to monitor your shipment.
Delivery Delays
While we work with reliable shipping partners, delivery times may occasionally be affected by weather conditions, holidays, remote locations, courier delays, or other unforeseen circumstances.
Incorrect Address
Please make sure your shipping address, phone number, and other delivery details are correct before placing your order. We may not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Damaged or Missing Orders
If your package arrives damaged or items are missing, please contact our customer support team as soon as possible with your order details and clear photographs of the package and products.
Contact Us
For any shipping-related questions or assistance with your order, please contact our customer support team. We will be happy to assist you.
